Yes, Performance Lifts ships to Canada!

PerformanceLifts.com has been shipping orders to customers in Canada for well over a decade. We appreciate and respect our customers in Canada and try very hard to make shipping to Canada as easy as possible. We carry a very wide range of products that vary in both size and weight. For this reason certain shipments to Canada will require a human calculated shipping quote as our website cannot automatically generate this information. PerformanceLifts.com has once again expanded its range of delivery services to customers located in Canada and this page is designed to help answer frequently asked questions.

Payment Methods
All prices listed on our website are in US Dollar (USD) format. All orders must be pre-paid before they will be processed. PerformanceLifts.com accepts Visa, MasterCard, American Express, Discover Card, PayPal, and Bank Wire Transfer. Please note: Personal checks, business checks, and money orders are NOT accepted methods of payment!

Tax and Duty
PerformanceLifts.com is NOT responsible for any import taxes, VAT or local fees your international order may incur. PerformanceLifts.com is NOT responsible for any fees collected by customs brokers. The purchaser is responsible for all fees once the order crosses the USA border into Canada. Please contact the Canada Border Services Agency if you have specific questions regarding the import of goods from the United States of America - http://www.cbsa-asfc.gc.ca/

Shipping Methods
PerformanceLifts.com uses a number of different shipping companies to deliver orders to Canada. Smaller items that weigh 50lbs or less can usually be shipped using the US Postal Service. This is generally the least expensive way to get goods from the USA to Canada. Most items larger than 50lbs are shipped using UPS, FedEx, DHL, or BAX Global. Truck freight shipments are normally sent using Con-Way, UPS Freight, or BAX Global. Please note that each company may use a different customs broker to ensure your shipment clears Canada Customs. PerformanceLifts.com does not calculate or collect these fees - these are the purchasers responsibility!

Delivery Time:
When you place an order with PerformanceLifts.com we do everything we can to ensure your order is processed and shipped quickly. Most orders are processed within 1-2 business days from the date they are received. Special orders and truck freight shipments to Canada may take longer. If an order will require an extended delay prior to shipping a PerformanceLifts.com sales representative will contact you. The actual time necessary to deliver your order will depend upon the level of service you select and the distance to the destination. Shipping to Canada may also be delayed due to customs clearance, weather, and a number of other factors beyond our control.

Truck Freight Delivery
For items that ship by truck freight a custom freight quote will be required. Our website does not calculate truck freight quotes automatically. We ask that all customers contact us before placing an order. Shipment of certain products can be very expensive due to their size and weight. When the item is ready for delivery, the freight company will call you to schedule a delivery time. For this reason, please be sure to provide your daytime phone number when placing your order. The freight company MUST be able to contact you when the order has arrived. You should obtain the freight company's phone number in case you need to change the delivery time. For most freight items, delivery is "to the curb." The driver is not responsible for carrying the package into your home or business. Please arrange for help to move it if needed, and please be sure someone is available to sign for the delivery at the scheduled time. We ask that you always inspect your package for damage before signing for the delivery. If the package is damaged but the merchandise looks unaffected, note the damage on all delivery receipts before signing. If the package is damaged to an extent the merchandise may be damaged, please refuse delivery and call our Customer Service department at +1 949-629-3018.<strong> </strong>If you discover a problem after you've accepted delivery, please call our Customer Service department at +1 949-629-3018 within 2 business days of receiving the shipment. We may be able to resolve the problem without requiring you to return the item. You should retain all packing material until you're completely satisfied with the condition of your purchase. Doing so will make it easier to return the item if necessary. If you wish to return or exchange an item, please call Customer Service at +1 949-629-3018.

Changing Shipping Information After You Place an Order
We will do everything we can to ensure your order is delivered to the correct address. To make sure of this, we ask that you please double check that the address you provide with your order is correct. It is extremely difficult to change the shipping information on an international order once you submit your order. We process orders very quickly and once an order begins the fulfillment process it can become impossible to change the shipping information once an order leaves our warehouse. We apologize for any inconvenience this may cause and we hope that in the majority of cases our faster processing times work to your advantage.

Returns
The PerformanceLifts.com return policy can be requested by emailing Returns@PerformanceLifts.com

If you have any additional questions we would be happy to answer them. The easiest method is to send an e-mail to our Sales department. The e-mail address is <a href="mailto:Sales@PerformanceLifts.com"> Sales@PerformanceLifts.com</a></p>